Patient Satisfaction Survey

    Would you recommend TLOC to your friends and family?
    YesNo

    Was this your first experience with us?
    YesNo

    Which Services did you use during your visit to TLOC? (Please tick)
    UltrasoundExtracorporeal Shockwave Therapy (ESWT)Autologous Conditioned Plasma (ACP/PRP)N/A

    There were enough staff on duty with the right skills, knowledge and experience
    YesNoN/A

    You were treated with dignity, kindness and respect and you feel that staff are caring and compassionate
    YesNoN/A

    TLOC thinks about people's different personal, cultural and social needs and makes adjustments where possible when planning care and treatment plans
    YesNoN/A

    It is made easy for you to feedback compliments, complaints and to raise concerns to TLOC
    YesNoN/A

    Staff worked effectively together to meet your needs
    YesNoN/A

    You were involved in decisions about your care and treatment and staff spent time talking these things through with you
    YesNoN/A

    Any additional feedback

    Do you consent for your feedback to be shared? (all identifying information will be removed prior to sharing)
    YesNo

    Please provide your name and contact details below if you would you like to be contacted about your experiences at TLOC

    The London Orthopaedic Clinic (TLOC) is committed to professional excellence and the delivery of gold-standard care. We value your opinion and ask that you kindly take the time to complete our satisfaction survey so we can continue to improve our services, ensuring compliance with our regulatory body, the Care Quality Commission (CQC).
    Thank you for your time.