Testimonials

The success of our practice is based on the positive feedback and recommendation. Here you can read what other patient's think of our clinical care. If you would like to leave your own comments please fill in our feedback form. Although not mandatory you can also attach a 'selfie' with your comment.

Very Professional And All Members Of Staff Were Very Kind And Helpful

I am very happy with Dr John Outhwaite I find him very kind very amusing and very professional. He’s helping me a lot with my condition.

I last saw Dean Halfpenny, and I thought he was very good in asking me what the issues were and asking about general health and also taking the time to explain to me what the issues were with out me having to ask.

I could never have made the tour if it had not been for the help of London Hand Therapy …

Keep up the good work. I would certainly recommend the clinic and Mr Owen-Johnstone.

My experience was very pleasent and all options for care were explained in a manner that any person would be able to understand them. I would recommend your clinic to anyone needing specialist attention.

Very impressed with Mr Coulter and his holistic approach. Also with his advise re the Insurance company

I was made to feel at ease and that both i and my condition would be taken seriously and dealt with appropriately from the first meeting.

Excellent consultant, very pleased and will recommend Mr Justin Coulter

Problems dealt with swiftly & very professionally .

The Doctor and Ultrasound personnel were very professional

“Life changing!!”

don’t have any as cannot find any fault. I came originally last year to see Lloyd Williams and the overall care was so good that I have the greatest that I have the greatest trust in the LOC and the consultants there

Excellent service extremely pleased with the appointment all was explained very well!

As a first time patient, I was very impressed with efficiency, kindness and care given by everyone

Super service, exceeded expectations in every respect. Well done and thank you.

Thank you Katherine for being such an integral part of my recovery! Your super expertise and awesome personality have been extremely reassuring! Thanks for giving me the confidence that this will one day pass and for helping us injured musicians achieve our dreams! 

I was diagnosed with tendon inflammation in my right hand and got a steroid injection the same day. The swelling has decreased substantially and currently I am not experiencing any pain. I am giving my tendon lots of time to heal before returning to exercising and wearing the splint as well whenever I can. Very pleased with the speed and quality of service.

Very impressed with adherence to timetable. First class consultation. Great guy. Inspired confidence.

I was very impressed during my time at The London Orthopadic Clinic. I felt at ease and cared for throughout.

You got me playing again and I will always sing your praises to all and sundry. I am grateful for your help when I most needed it.

I could not have been happier with Mr Owen-Johnstone. He was amiable and informative. I felt at ease in his care and respected.

I was immensely pleased with my visit to LOC and grateful to all of the staff there for being so kind and helpful. A special mention goes to the front desk women who provided extra assistance when my BUPA customer service agent was less than competent in providing the required pre-auth code. Those women were on top of it and knew what I had to set the BUPA agent on the right path.

I want to thank Mr Cohen for taking the tine to see me. I came away knowing everything I need to. I can’t thank him enough.

I am still so grateful that I found my way to Katherine!

Simply a delightful experience. Without exception, every single person that I dealt with today was kind and thoughtful. Possibly the most pleasant medical experience that I have ever had.

Complements on the refurb of the building as it compares very favorably with others in area. Mr. Williams is an excellent doctor and clearly very articulate and straightforward. Have already recommended him to others…….

Excellent service from everyone I met: receptionists, doctor, nurse and xray staff.

Excellent service, everyone very friendly. I felt taken care as if I was part of a family.

I was made to feel very comfortable by all the staff.

Well done Ros and Lloyd!

Lloyd is super, you should clone him and make more.

Excellent and prompt care provided in a professional and comfortable environment.

I really can’t rate Sean curry highly enough. This is the second time i have had treatment with him and i wouldn’t ever go to anyone else. He has made me feel so comfortable and has helped / reassured me that all will be fine. His bedside manor is outstanding and i wish to pass on my on going thanks and gratitude to him and all of the clinic

No suggestions, care has been 1st class. Ver impressed with the speed of booking an appointment through to surgery in 24 hours. Mr Cohen was able to accommodate my surgery even though he had other personal arrangements.

Hands of God….I completely trust Katherine in all things upper body related.

I am especially appreciative of and impressed by the efficient yet friendly organisational ability of Mr Cohen’s assistant. Thanks to her once again!

Don’t like going to any doctor’s office (for treatment) but LOVE this place!!
Very friendly and helpful
Extremely Great Service!

All other feedback was positive with no actionable comments.

Best wishes

I won the competition and I am in shock! A year ago I would not have been able to play. As I played yesterday I was sending gratitude to you: your patience, knowledge and compassion enabled me to stand in that room, perform and win! Thank-you Katherine! 

Was seen ahead of schedule as had arrived early.
Very clear and to the point

Very Professional And All Members Of Staff Were Very Kind And Helpful

He is a great dr. He took his time to examin me and and gave the right recommendation on detailed report immediately.

Justin was excellent. His knowledge and explanation was first class and gave me great confidence that the matter would be resolve

Good work, Justin!

The treatment Katherine gave me was warm and caring. I have successfully recovered from trigger finger surgery with a full range of movement and no pain. I really looked forward to the sessions, because afterwards I felt SO much better. I couldn’t recommend her therapeutic treatments more highly.

Fantastic service – prompt, efficient and Consultant talked (& walked) me through the process. Managed to get USS, X-ray and review of results all within 40 mins – faultless service, thank you!

Would you please be kind enough to pass on my thanks to (Mr. Ghoz and his) surgical team for the manner in which they looked after me prior, during, and post operation. Would you also record my thanks to the nursing staff on the ward for the professional, compassionate, dignified and not least good humoured manner in which they cared for me during my stay. Lastly and by no means least I would like to thank you for your care, understanding and skill in sorting me out!

This is probably the very best medical care I have ever received. I saw Justin Coulter originally (as recommended by Mr Redfern) who was wonderful – my husband and I were very impressed with him. He was extremely thorough and although I had originally been referred for another reason, he diagnosed Joint Hypermobility – nobody had ever noticed this before and I had struggled for years, not realising why. He suggested I see Mr Outhwaite and again, I have been extremely impressed with him. He is a superb practitioner and my follow-up treatment has been amazingly quick. I have had 4 MRI scans, seen Dr Outhwaite for my follow-up appointment and already had my first physio appointment within the space of a few short weeks. The care and concern I have been shown has been exemplary and I would highly recommend your clinic. I would also like to mention Dr Outhwaite’s secretary (Hai-Yen) who has also been extremely helpful. Many thanks to you all.

I feel honoured to be able to access this service through my insurance. The team is ran wonderfully and Dr Cohen is a very nice consultant. Thank you all for doing a grand job

You are a genius! I can’t thank you enough for your brilliance. I think you are a miracle worker!

from my 1st visit i felt comfortable and was taken good care of. My consultant was very understanding and explain the process well. i was very happy of the outcome of my first consultation

I couldn’t be more pleased with the care Mr Cohen has given me.

I have rarely met a human being like Katherine – her warmth and professionalism radiate the room and inspired belief and positivity.

London Hand Therapy has been a rock of support, many thanks Katherine.

Very good experience overall. I will recommend the clinic to friends and family members

I received an exemplary and highly professional service from every single member of the personnel working for your organisation.

You are the best therapist I have ever met – and I have met many! So many thanks for actually listening to me and giving practical and wise advice and wonderful treatments.

Katherine’s knowledge, expertise and caring, individual approach are second to none! Thanks to her treatment I’m now back playing!

Fantastic experience with both Mr Curry and Dr Jalan. Thank you so much. Nurse Becky was so reassuring and warm. Thank you

I am so pleased that I was referred to you – your help, patience and support has been invaluable – I really appreciate it.

Thank you for all the support in helping my hand get better – your calming reassurance gave me the confidence to persevere.

After a nasty, complex, painful injury I thought my rallying days were over. After the surgeon put my wrist back together the skill, professionalism, empathy and all round brilliance of London Hand Therapy got me back on the road! Katherine is second to none and I can’t recommend her highly enough.

I was quite impressed with Mr. Lloyd Williams. He was professional, knowledgable, and personable.

Brilliant!

It was a pleasure to meet you. I am very pleased with how you helped me recover full use of my finger. I will certainly recommend you if I meet someone in need of hand therapy.

I was extremely satisfied and 100% confident with Mr Curry.

There literally aren’t enough superlatives to describe Katherine. Her professionalism, dedication, overwhelming experience and expertise are second to none. She has a huge passion for her subject and is constantly seeking to further her knowledge, experience and training beyond her existing qualifications, which already surpass most other therapists in the profession. Her genuine empathy for patients and willingness to go the extra mile to ensure the very best outcome for her patient’s condition is second to none. She never fails to give anything but 110% to ensure I would achieve the best outcome possible. All of her clinics are run with efficiency, professionalism, and above all with a personal emphasis on patient care. I cannot recommend London Hand Therapy highly enough!

Very Professional And All Members Of Staff Were Very Kind And Helpful

Firstly , a massive thank to you all for being such bloody amazing specialists in your professionals and more importantly for your kindness and caring in seeing me so quickly. My care has been second to none, thank you!

So this morning I am delighted to say , I currently feel little pain in my lower leg, just a heavy sensation AND I have very little pain in my ankle too.
I have a bit of isolated pain to the ankle bone and stiffened at the back of the ankle when I push my toes forward but that’s about it at the moment.

When I compare the pain to the last few years and most recent days post surgery, and as you know I would of consented to you taking a chain-saw to the leg!

So the leg it feeling really good and let hope its lasts.

You have clearly done some something amazing !!! Thank you all.

I was very impressed with the whole experience and will certainly recommend the service to others. Thank you

I have already written separately to thank Mr Williams and his team. The most caring, professional and patient centred attention imaginable matched only by the consultant’s expertise. I am so lucky to be in his care

The expertise, patience and encouragement I have received at London Hand Therapy have not only helped me to recover, but have given me the confidence to believe that I would do so. A lifesaver, as being an injured musician makes you feel very vulnerable!

Wishing you all the best and thanking you for all that you have done for me. I don’t know how I can thank you enough for what you have done for me. – Nick

Excellent, clear and thorough

Dr. Outhwaite is brilliant. I have seen many consultants before for my issue however, Dr. Outhwaite understood the issue. He identified the rare condition I have and immediately acting on allevating the symptoms. Very impressed by Dr. Outhwaite!

Coming from Dublin for a family celebration the appointment was made easy to suit my dates. Dr Williams was extremely helpful and gave me his honest opinion.

Willingness to go the extra mile much appreciated: 1) flexibility to move the appt 2) prompt arrangement of CT scan, finding location 3) Care in finding local physio and giving clear notes

I had exceptionally good care and I recommend LOC and especially Mr Williams very highly

After a life changing injury to my left elbow and hand London Hand Therapy have proved that with their professional treatment it is possible to regain strength and movement. I am forever grateful to them.

I would recommend Dr Outhwaite to family and friends with pain issues

Mr Williams and his team were very impressive and I left feeling highly satisfied with the care I received. They put me at ease, were informative and friendly.

In the wake of a badly broken wrist, I am extremely grateful for both the treatment and advice which I have received from Katherine. My wrist would not have recovered as quickly and as comprehensively without her.

This was the first time I had chosen treatment outside the NHS. I am so impressed I am going to go and get private health insurance. Never again do I want to have to endure the long and painful wait I have had this time. I left the consultation feeling like a weight had been lifted from my shoulders. I was talked to like a human being with a brain and everything was explained to me. I wasnt kept waiting or made to feel like I had to be hurried through and I had complete confidence in the swift diagnosis I received. After four years of pain I am looking forward to having surgery within a week.

I woke up this morning (day after) with NO knee/leg pain and now I can fully enjoy the rest of my vacation (three more weeks). A big thank you!!!

I thought Mr Cohen was superb. I had a very good honest consultation and follow up letter summarizing consultation.

Mr Curry is very professional and serious. I definitively recommend him. I liked The London Orthopaedic Clinic very much.

I arrived half an hour late. I called twice to alert the admin staff who were very polite and understanding of my situation. They checked with Dr Lloyd Williams who very kindly agreed to adjust his appointment schedule to accommodate me. I could not have been more impressed and grateful.

Dear Ingrid, After our last session I am so happy with my progression that we have made over the last couple of months.

A million thank you’s for helping me through some of the most important moments of my recovery. I will not be in this position without your help.

Evelina Boavida, the Consultant’s assistant was super efficient. Mr Curry, the consultant was also very open to flexibility. For example, I could not get an appointment till 2:40pm which would have resulted in an MRI scan on the following day and the operation later in the week or following week. Instead, Evelina Boavida, spoke to Mr Curry who agreed for me to be referred for an MRI scan before his appointment and at the same time, Evelina Boavida also held the operation slot for the following day. It all worked very well and I was seen to, MRI scanned and operated in less than 24 hours. Unbeatable execution.

Very well done, Eva!

I can’t thank Katherine enough for her help and support during my rehabilitation. Her expertise and professionalism got me back to competing on tour with the confidence that I needed to perform.

Dr Outhwaite is an excellent Consultant and has been very helpful to me.

Dr Sean Curry was amazing… He pinpointed my problem like a laser beam and recommended a course of treatment, explained the condition artfully… I started some stretches and exercises prio to my first PT visit and really improved dramaticly… with additional guidance from my PT, I and well on the way to 100% recovery… I want to put an additional plug in for Physiotherapy London and Benjamin Lee… He is professional and effective!!!

Extremely quick – I had a baby with me and everyone was really nice and helpful!

All other feedback was positive with no written comments.

Well done Team Williams & Team Curry!

I was delighted with my visit to London Orthopaedic Clinic. Excellent service, very professional, great attention to detail. Speedy service. Excellent consultants who explained everything clearly.

I was impressed with the over all experiance and will recommend to others.

Excellent

I saw my specialist, had an x-ray, and MRI and returned to see my specialist, and received a boot fitting all within two hours. the service and attention to my care was excellent.

Well done Brian and Lloyd! All other feedback received was positive, with no written comments.

Best wishes

The Consulting Room’s very clean & comfortable, I was dealt with professionally and would if necessary use them again.

Great to see a Consultant who feels understanding your problem as important as treating your problem. Very happy.

Katherine’s care, compassion and expertise brought me out of complete arm dysfunction onto the road of a strong recovery – I’m in a much better place now – thank you!

My experience at my initial consultation was extremely good and the fact that one can have their xrays done at the same time, on site, and immediately discuss the results with their consultant in 1 appointment is fantastic and so much better than having to go elsewhere and then arrange a follow-up appointment to see the xrays. Things really have moved on! 🙂 Everyone was very punctual, professional, friendly and approachable and the whole experience felt seemless from start to finish. Thank you!

Dr Outhwaite was able to size up my issues in a very short amount of time, he was thorough and has since written to both my GP and physio, he’s clearly v experienced and knowledgeable.

Well done Lloyd and John!
I was made to feel at ease and that both i and my condition would be taken seriously and dealt with appropriately from the first meeting.

November new knee, April start bowling, September 2 trophies
All thanks to Mr. A. Ghoz
Great job!

Have always found the clinic gives excellent service, both with Mr Lloyd Williams and Mr Sean Curry

The best overall experience I’ve ever had seeing a doctor. Came over from the US for a second opinion on MRI and CT Scans. Saw 3 doctors in one week and was about to give up from misguided diagnosis. At the last moment we booked an appointment was seen same day. Dr Outhwaite was extremely knowledgeable, thorough, patient in his explanations and our questions. A+++ experience. If only I had seen him sooner I could have saved tens of thousands of dollars. Thank you Dr. Outhwaite and team!!!

Thank you so much for all you have done recently for me. You really apply the logic 100% and in doing so you always identify the best solution. – Giancarlo

I was really frightened when I fell on my thumb and thought that it was the end of my playing career. The care I received at London Hand Therapy was amazing, both reassuring and informative with a friendly and relaxed approach. I carefully followed Katherine’s advice and am now fully recovered and playing without pain. Thank you, thank you, thank you!!!

Overall a pleasant experience with very nice people, felt pleased and reassured after my consultation. Very nice comfortable environment, would highly recommend.

An excellent clinic with the very best consultants. I’v seen Mr Goodier for my knee and Mr Cohen for my shoulder. Both have been professional in their approach whilst explaining the situation in simple terms. I’m a keen sportsman so i’m sure I’ll need to come back at some point and I won’t go anywere else!

Very prompt attention at all stages

Absolutely brilliant care from Mr Curry

Very efficient and informative
Seen immediately as I was late and they accommodated me.

Good job Justin & Lloyd!

I am very satisfied of the services received from Dr. Deane Halfpenny!

Both Consultants provided clear, full information on procedure to be carried out.

Very happy and grateful to Mr.R.Lloyd Williams and his secretary Sally

Mr Williams arranged for me to have an immediate ultrasound scan at European Scanning Centre so I had seen him and had the scan all with 1 hour – very impressive

He is one of the most talented men I have ever met and thanks to him I can tap dance again

The best experience ever. Everything was professional and the doctor was able to clearly deliver the diagnosis. Thank you.

Everything was perfect. The consultant was very helpful and professional and I would recommend him to anyone looking for knee treatment. We were seen a little bit late due to the doctor running late after surgery but his secretary explained the situation and asked if I wanted a drink. She was very helpful and even willing to help with everything. I was very happy with the whole experience and I would recommend Mr. Sean Curry and the London Orthopaedic Clinic. The consultant explained the situation very well and gave me several options for treatment if this one does not work out.

Mr Curry is an excellent Consultant and a most delightful and caring person.
All excellent

Thank you for everything you have done to get me back to being able to give concerts. There was a long time where I thought it was ‘game over’ but I can finally see some light at the end of the tunnel and that makes me inexplicably happy and it is really down to you!

As far as I am concerned, Katherine is simply the best in the business and an absolute expert in her field. She is able to pin point issues, treat effectively and explain with enormous clarity what the key problems are. She has treated me in the past for injuries and I have always had a full recovery. I now see her for regular check-ups to make sure everything is working properly and that my hands are in top working condition. Katherine is an incredibly kind and generous person who works hard to support her patients in all situations. Thank you Katherine!

I will be forever grateful for the treatment and support that Katherine has provided over the past few years. She has put me back together and given me the opportunity to progress and complete my studies!

I just wanted to send these photos of my feet…one year on tomorrow from my operation!! Massive thanks to yourself and Mr Lloyd Williams for all the support and care! It’s been wonderful to wear shoes that are not misshapen and to feel ok about going barefoot. I’ve been on them all day today so they aren’t looking their best….but I’m sooo thankful.

Everyone was very polite and welcoming, especially as I had to bring my young child to my appointment

Obviously the best

Well done everyone, keep up the great work.

Great service I was seen as an emergency it is good to know that if I find myself in difficulties I have a great team behind me

I wish all the consultants I saw ran such an efficient and streamlined practise. When you are on crutches to enter such a calm, efficient, professional practice really does make a difference.

Excellent team Excellent work please keep it UP

Well done everyone!

Miss Catina Bernardis gave me a detailed explanation of my condition and suggested a clear path to follow. Her manners were impecable.

It would be an understatement to say that I was extremely happy in every respect with the service I have received from the London Orthopaedic Clinic.

Katherine very expertly and sensitively guided me through a medically and emotionally complicated recovery, and I now live a pain-free life thanks to her individual and thoughtful approach.

Very satisfied with my care. Everyone I interacted with was very kind and professional.

Confirmed my doctor’s analysis and proposed a scan to determine where the nerve was trapped in the lumbar region. Am currently waiting for a date at our local hospital for which we are also paying

Excellent service from everyone I met: receptionists, doctor, nurse and xray staff.

Excellent service, everyone very friendly. I felt taken care as if I was part of a family.

I was made to feel very comfortable by all the staff.

Well done Ros and Lloyd!

Dr. Curry did a flawless perfect job with my lateral meniscus knee surgery.  4 months after my surgery, I was able to climb 6,000 meters to the top of Mt. Kilimanjaro with absolutely no knee issues.  I highly recommend Dr. Curry as a best in class trustworthy orthopedic surgeon who is a master at his craft.
Highly recommend Mr. R. Lloyd Williams

It was a real delight to visit London Hand Therapy – Katherine is enthusiastic and the genuine pleasure she showed when my condition improved really made me feel positive and upbeat. I would recommend LHT to anyone without hesitation.

Thank you so much Katherine for everything you have done for me the past few years. Without your work I wouldn’t be playing and I’ll be forever grateful!

I received excellent care at the LOC.

Justin Coulter was thorough, patient, and explained his diagnosis clearly. I will definitely recommend him to friends and family.

Today’s experience was professional and competent at all stages, from Reception, X-Ray, Administration and of course the Consultant Surgeon. My only suggestion us to keep it up.

Brilliant experience! In all my dealings with private healthcare, I have never been privy to such expedient, courteous and streamlined service. I can understand that some might wish to have more time with the doctor and not feel rushed however for my purposes, it was sheer bliss. I wish all my private consultants ran as efficiently.

This clinic runs like a well oiled machine. Very impressed with the level of service. With staff like this, I have no trepidation about my upcoming surgery. Thank you.

Superb all round and would recommend to anyone in the future.

Great service so much smoother and quick than NHS did something in 30mins that would have taken months

Great guy.

I have been pain free and my finger has not locked since last seeing you. I can not imagine what would have happened to me if London Hand Therapy had not helped – thank you so much!

Superb treatment. Thank you

I made an appointment because I was suffering from pain in my lower back. A consultant was able to see me the same day in the afternoon, waiting time was minimal and the assessment was quick but efficient. I got a prescription for medicine and was offered the option to get a sick leave from work prescribed

Justin squeezed me in for appointment and was really thorough and helpful. Mr Williams put me at ease with my symptoms and made me feel he was available for any follow up contact I might need.

When I was diagnosed with focal dystonia in my right thumb, I thought I would never be able to play the piano again. I suffered from the condition for almost four years but, with Katherine’s help, I got through one of the most difficult stages in my career and life. I am now fully recovered and enjoy a busy performance schedule playing concerts all over the world. Thank you London Hand Therapy!

Mr Williams explained my injuries the most comprehensive of all the foot specialists I have seen. He showed me the scan and explained as he went. I felt confident with his skills and expertise.

High level of trust

I commend the professional touch of the Consultants I saw & their promptness. Most importantly, I thank Mr Goodier for introducing me to such high caliber Professionals.

Mr Cohen and team are extreme professionals
very nice and affable professional
very good and courteous staff
A very good clinic
Thumbs up

This was my first time to your clinic, and I had an excellent experience. Would definitely recommend the clinic and particularly Dr. Owen-Johnstone.

Best x-ray technician ever. He was very friendly and I believe would put anyone’s mind at ease.

Well done all involved,

extremely happy with Mr Williams and the entire facility

I was very pleased with how Dr Outhwaite diagnosed me so quickly and started treatment straight away. Everyone was very friendly and helpful at the surgery.

Thankfully I found London Hand Therapy, after receiving poor advice from my GP and becoming very frustrated! Katherine is fantastic, compassionate and quickly reversed the lack of function in my hand.

Overall, complete experience was tremendous, I couldn’t have asked for better care.

November new knee, April start bowling, September 2 trophies. All thanks to Mr. A. Ghoz. Great job!

Prompt, attentive and considerate.

I was made to feel very comfortable by the receptionist. Mr Outhwaite is very good at explaining everything and I was very pleased with the consultation.

London Orthopaedic Clinic – the only orthopaedic clinic worth going to where they fix the bits you break & bash!!!

Thank you for putting me back together again – your treatments are amazing Katherine!